Terms & Conditions

Terms & Conditions Content

Welcome to DND Diamond. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our platform, you accept and agree to be bound by these terms. If you disagree with any part of these terms, please do not use our website.

1. General

• This website is operated by DND Diamond, a trusted online destination for purchasing certified diamonds, gemstones, and fine jewelry.

• By using our website, you agree that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

2. Products & Services

• All diamonds, gemstones, and jewelry listed on DND Diamond are subject to availability.

• We make every effort to display accurate product images and descriptions, but we do not guarantee that the product colors, materials, or appearances will be precisely as shown due to photographic and device display differences.

3. Pricing and Payments

• Prices are listed in INR (₹) and are inclusive of all applicable taxes unless stated otherwise.

• DND Diamond reserves the right to change prices or discontinue products without prior notice.

• Payment methods include credit/debit cards, UPI, net banking, and other secure payment gateways.

• In case of a pricing error, we reserve the right to cancel the order.

4. Order Confirmation & Cancellation

• Once an order is placed, you will receive a confirmation email with order details.

• Orders can be cancelled within 24 hours of placement by contacting our customer service.

• DND Diamond reserves the right to cancel orders that appear fraudulent or violate our policies.

5. Shipping & Delivery

• We offer pan-India shipping with secure and insured delivery.

• Estimated delivery times are provided at checkout and may vary based on product type and location.

• DND Diamond is not liable for delays caused by third-party couriers or unforeseen circumstances.

6. Return & Exchange Policy

• Return or exchange requests must be made within 7 days of delivery.

• Only unworn, undamaged, and certified products with original packaging will be accepted.

• Custom or engraved items are non-returnable.

• Refunds will be processed after quality inspection and may take 7-10 business days.

7. Certification & Authenticity

• All diamonds and gemstones sold are certified by recognized gemological laboratories.

• Each product will be accompanied by its respective certificate (e.g., IGI, GIA, SGL, etc.).

8. Intellectual Property

• All content on this website, including logos, text, images, and graphics, is the property of DND Diamond.

• Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

• DND Diamond shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or services.

10. Privacy Policy

• Please refer to our [Privacy Policy] page for information on how we collect, use, and protect your personal data.   ?